I work in educational publishing but...

I found this letter on my computer at work, left behind by it's previous user who was an admin lady:

RE: Complaint made on our dog/s creating excessive noise by barking.

Dear Mr Butler,

I am writing in regards to the letter received on Tuesday 14th December 2004 Reference No. 151543 (CRS 242329). A complete was put through from someone by our naiberous that our dog/s are creating excessive noise by barking and aren’t securely confined onto the property.
I would like to bring forward in regards that my dog/s on the excessive noise by barking
Further more in regards to t locked up at the back on our property at all times of the day. If by any chance my parents or myself takes the dog/s for a walk it is put on a leash.

She was born and educated in Australia. Her family is European but they don't speak English at home. Apparently she finished high school. Her letter makes me laugh but feel angry at the same time. How could they have let her get through the school system?

She spelt "great" as "grate" in EVERY e-mail she sent out, as her sign off was "have a grate day". Not one person, including the managers whom she communicated with, bothered to correct her. She also spelt "brief" as "brife" and "their" as "thier".

Using proper spelling and grammar in an EDUCATIONAL PUBLISHING company, no matter what your role is, should be as mandatory as pilots having 20/20 vision. We publish books on spelling and grammar goddamit!!!

By the way, I was told she only had one dog/s.